Frequently Asked Questions

Yes, professional hair and makeup is included in most graduation packages, except Essential and Essential Plus. For portrait sessions, HMU is available as an add-on starting at ₱2,500.

The number of looks depends on your package. Most grad packages include Toga + Barong/Filipiniana. Additional looks can be added as an add-on.

Yes! Depending on your package, companions are included or can be added for a small fee. Refer to your specific package inclusions for details.

We recommend solid colors or simple patterns. Avoid logos, overly bright neons, and busy prints. For graduation, your toga and 2–3 meaningful outfits are ideal. Bring layers and options — our team can help you choose on the day.

We can accommodate up to 25 people per session, subject to frame and set constraints.

We recommend booking as early as possible, especially during graduation season. Slots fill up quickly and we cannot guarantee availability for last-minute bookings.

Walk-ins are accommodated only if a timeslot is available. We recommend booking online in advance to secure your preferred date and time.

Click "Book Now" on our website, choose your package, pick a timeslot, fill in your details, and pay the reservation fee. You'll receive a confirmation email instantly. No calls needed.

Yes! Click "Book Your Group" on the homepage or booking page. One lead booker fills in the details for all clients. The system automatically assigns consecutive timeslots based on your group size.

The remaining balance is collected after your session on the same day, before you leave the studio.

No. The reservation fee is non-refundable. However, you may reschedule once with at least 48 hours' notice before your shoot date.

For graduation sessions, the reservation fee is ₱1,000 per client (non-refundable). For portrait sessions, the reservation is 50% of your chosen package price.

We accept GCash, Maya, and bank transfer for the reservation fee. The remaining balance can be paid in cash, GCash, or Maya on shoot day.

Edited photos are delivered within 12–14 working days via Google Drive. A rush delivery option (3 working days) is available for an additional fee of ₱1,495.

You select which photos get enhanced editing. You are allowed up to 2 revision rounds per photo. The studio finalizes all editing decisions to maintain consistency.

Yes. All unedited files are included for free. These are transferred to your mobile device or sent via Google Drive if the files are too large.

The number of photos depends on your package. This is based on the number of sets in your package — typically 12 photos per set.

Yes — you may reschedule once only. Reschedule requests must be made at least 48 hours before your scheduled shoot. Same-day rescheduling is not allowed except for valid emergencies with documented proof.

Please arrive 10 minutes early. If you’re more than 10 minutes late, your session may be shortened or your slot may be moved to lunch time or end of day, depending on availability.

No-shows will forfeit their reservation fee. For portrait sessions, a ₱1,000 rebooking fee applies and the reservation fee remains usable.